About
Us |
We
are a team of Six Sigma professionals with experience on Six Sigma in
Service Industry. |
Service
Industry poses tremendous challenge in measuring, monitoring and improving
the customer satisfaction and efficiency of the business. |
All
businesses now have increasing direct contact with the customers. That
provides an opportunity for delighting customers while at the same time
poses threat of leaving your organization vulnerable to hurting customers. |
Lack
of process thinking, ineffective measurements and non focussed efforts
to improve service businesses have led to inefficient and expensive
structures. |
Businesses
have grown in ad hoc fashion and are loaded with hidden people and process
inefficiencies leading to high costs and poor value. We want to help organizations get more efficient and effective through the concepts of Six Sigma |
Mission |
Our
mission is to contribute to the society by helping businesses become
more value adding for the customer by getting faster and reducing waste
of resources within the organization. Efficient and well run organizations lead to happy customers, add value to the shareholders and contribute to add value to employees and its stakeholders. |
We
want to help achieve all that through spreading the knowledge of Six
Sigma and helping businesses in implementing these concepts. We want to help Organizations adopt Six Sigma methodology to become more customer focussed, efficient and effective. |
We will continuously strive to put more and better knowledge on all relevant Six Sigma and its associated topics to and become a complete and comprehensive knowledge bank
|
©2003-2004 6 Sigma Group. All
rights reserved |
